Accessibility

We have made every effort to make The Rent Service web site as accessible and easy to use as possible, regardless of which browser you use, and whether or not you have any disabilities.

All pages on this site should be valid to XHTML 1.0 transitional and link to validated Cascading Style Sheets (CSS). This web site conforms to the UK government guidelines for web sites. It also follows the Worldwide Web Consortium’s (W3C) Web Content Accessibility Guidelines 1.0, meeting all level triple-A checkpoints. Please click on the certificate logos below to see our compliance certificates:

- -

We hope that you find this web site easy to navigate and as accessible as possible. If you have any problems or suggestions on improvements, please contact the Web Team by email: webmaster@therentservice.gov.uk.

Browser accessibility features

The TRS web site has been designed to be compatible with all common web browser accessibility features.

Increasing text sizes

If you wish to make text on the TRS web site easier to read, there are options in your browser you can use to increase the size of the text displayed - In Internet Explorer, select View --> Text Size --> Large. In Firefox, select, View --> Text Size --> Increase.

Internet Explorer	Firefox

CSS layout

The TRS web site uses Cascading Style Sheets (CSS) for layout and visual formatting. If would rather only view the content text and not the design, then you can change this through your browser's accessibility options. In Internet Explorer, select Tools --> Internet Options --> Accessibility. In Firefox, remove the CSS design by selecting View --> Page Style --> No Style, or to change fonts or colours displayed on the web site, select Tools --> Options --> Fonts & Colours.

Keyboard Navigation

If you are unable to use a mouse, the TRS web site can be navigated using the keyboard only. Use the TAB key to scroll between links (SHIFT + TAB to scroll backwards) and press ENTER if you want to select a link. All the menu links will be scrolled through first by default. If you wish to skip to the page content, press the s access key (see below), then use the tab key to scroll through these links.

Accesskeys

On a Windows operating system using Internet Explorer, pressing ALT + an access key, then pressing enter will take you to the links below. On Firefox, you do not need to press the enter key. On a Macintosh, press the CONTROL key instead of the ALT key. All pages have the following access keys:

s - skip to page content
1 - home page
2 - accessibility
3 - site map
4 - office look-up
5 - contact us

Software to open documents

This web site links to documents and files in a number of formats. You may need special software to read these files, available by free download from the following links:

More information on PDF files

The PDF file is the most commonly used file type for TRS publications, leaflets and forms. It is most common format because it preserves the exact layout of the original document and compresses file sizes making them quicker to download. It is also compatible with all different types of operating systems and computers.

To open a PDF file you must have a program called Acrobat Reader installed on your computer. This is a free program available from the Adobe web site at the link above.

Alternatively, if you do not have permission to, or do not wish to, install this software on your computer, you can use an online PDF conversion tool. This tool will translate the file into a text only version. However, these translations may not be as clearly formatted as the original PDF file. A link to the on-line PDF conversion tool is available at the following link:

Convert a PDF file online (opens new window)

PDF files and accessibility

The Adobe site provides information on how make PDF files accessible using screen readers, navigation through the keyboard and enhanced screen viewing at the following link:

Using accessible PDF documents with Adobe Reader 7.0: a guide for people with disabilities (opens new window)

Accessibility software

Specialist and adapted equipment can make using computers easier. There are many different types of equipment available. Please visit direct.gov (a web site containing the widest range of government information and services online) at the following link for more information on these products: Accessible Technology Products .

Main Navigation