On line services
TRS (The Rent Service) have designed a number of e-applications which help for example Local Authorities, Landlords, and Tenants process and share information electronically.
Many of these have been introduced as part of the National Modernising Government initiative and add value by:
- Eliminating inaccuracies
- Simplifying use
- Streamlining processes
- Speeding up transactions
We provide a linked list of these e-applications here along with detail about the applications, who they are designed for and if you are a registered user how to get help.
- VICTER EIS
- Search the Rent Register
- Find Your Office
- Rooms Calulator
- EFR & EMEC
Electronic Interface System (EIS)
This information is available to Local Authorities only for the submission of Housing Benefit referrals.
About EIS
The Electronic Interface System enables The Rent Service to receive and process Housing Benefit referrals electronically dispensing with the need for fax machines and postal deliveries.
This modern IT system provides significant time, cost and efficiency savings and speeds up the delivery of housing benefit to the claimant.
EIS Newsletters 
(.pdfs)
Other EIS information available:
- TRS Electronic Interface Systems - Briefing paper
- VICTER-EIS processing - Briefing paper
- Case Studies
- EIS Live Sites
- Developer information
- Frequently asked questions
Registration information for local authorities
The provider of your Housing Benefit software will be able to provide information on what to do to get EIS up and running within your Local Authority.
You will also need to register for a digital certificate, for security purposes.
For further information please contact our IT Support & Development Team by e-mail.
EIS Testing
- To download a digital certificate select register for a digital certificate.
- EIS Test Referrals Workflow
- If at any stage in the testing process problems are experienced please contact Helpdesk on 0207 0236016 or helpdesk@therentservice.gov.uk
- Test/DEV/Live URLs
- Local Authority codes (LA Code) are required for registration and can be obtained from TRS's IT Helpdesk
Electronic Rent Register
Enabling all site visitors to access the latest registrations of Fair Rents carried out by TRS. More information?
Who should use this tool?
Landlords, Tenants, Agents and Local Authorities
How to get help?
TRS IT Development Manager via email or telephone 0207 023 6038
Postcode Lookup
Enabling users to find contact details for one of the TRS offices. Select from a drop down list of all offices or input full postcode.
Who should use this tool?
All users
How to get help
TRS IT Help Desk via email or telephone 0207 023 6016
Electronic Fair Rent Register
**this application is temporarily unavailable - we apologise for any inconvenience**
Enabling users to apply for registration of a Fair Rent under the Rent Act 1977 and to provide information to TRS about the open market lettings.
Who should use this tool?
Landlords, Tenants who register to use the system.How to get help
TRS IT Development Manager via email or telephone 0207 023 6038Electronic Market Evidence Collection
**this application is temporarily unavailable - we apologise for any inconvenience**
Enabling registered users to provide lettings market evidence.
Who should use this tool?
Landlords and Tenants who register to use the system
How to get help?
TRS IT Development Manager via email or telephone 0207 023 6038